Mail-In Repair Service

Can't make it to our store? Ship your device to us for professional repair. Free return shipping on orders over $100!

Submit Request

Fill out the form below with your device info and shipping address

Ship Your Device

Pack securely and ship to our address. We'll email a shipping label for prepaid options

We Diagnose & Repair

Our technicians diagnose the issue and contact you with a quote before repairs

Get It Back

We ship your repaired device back. Track it every step of the way!

✓

90-Day Warranty

All repairs covered by our comprehensive warranty

⚡

Fast Turnaround

Most repairs completed within 2-5 business days

💰

Free Return Shipping

Orders over $100 ship back free

🔒

Insured Shipping

Your device is fully insured during transit

Ship Your Device To:

Impromptu Success
Attn: Mail-In Repair
Columbus, OH 43201
(Full address provided after form submission)

Your Contact Information

First Name *

Last Name *

Email *

Phone *

Return Shipping Address

Street Address *

Apt/Suite/Unit

City *

State *

ZIP Code *

Device Information

Device Type *

Brand/Manufacturer *

Model (if known)

Describe the Problem *

Does your device have a password/PIN? We may need access to diagnose your device - we'll contact you securely if needed

Service Options

Repair Priority

Repair Budget

Additional Notes

Request Submitted Successfully!

Your mail-in repair request has been received.

MIR-XXXXXX

Check your email for shipping instructions and our full address. We'll contact you once we receive your device!

Questions? Call us at (380) 276-6649