Table of Contents
1. Welcome to Impromptu Success
Impromptu Success is your one-stop shop for technology repair, business services, and a curated marketplace of quality products and services from local Columbus vendors.
What We Offer
- Technology repair (computers, phones, tablets, game consoles)
- Business consulting and services
- Notary and document services
- Vendor marketplace with local products and services
- 90-day warranty on all repairs
Our Location
Address: 6188 Ambleside Dr Unit A, Columbus, OH 43229
Phone: (380) 276-6649
Email: support@impromptusuccess.com
2. Our Services
Technology Repair
- Computer Repair: Hardware fixes, software issues, virus removal
- Phone Repair: Screen replacement, battery replacement, water damage
- Tablet Repair: Screen repair, charging issues, software problems
- Game Console Repair: PlayStation, Xbox, Nintendo repairs
- Data Recovery: Recover lost files from damaged drives
Business Services
- Business consulting and planning
- Website development
- Digital marketing
- Penetration testing and security audits
Document Services
- Notary services
- Document preparation
- Copy and print services
- Passport photos
3. Shopping the Marketplace
Our vendor marketplace features products and services from trusted local Columbus businesses.
How to Browse
- Visit our Marketplace
- Use the search bar to find specific items
- Filter by category (Technology, Business, etc.)
- Filter by type (Products or Services)
- Sort by price, newest, or name
Vendor Directory
Want to see all our vendors? Visit the Vendor Directory to browse by vendor and see their full product catalog.
4. Placing Orders
Ordering from our marketplace is simple:
You'll receive an email confirmation with your order details. We'll contact you to arrange pickup or service delivery.
5. Payment & Pickup
For Products (Store Pickup)
- Place your order online
- Receive confirmation email
- We'll contact you when your order is ready
- Visit our store at 6188 Ambleside Dr Unit A
- Bring cash for payment
- Pick up your items
For Services
- At Our Store: Bring your device or come in for services
- At Your Location: Some services can be provided on-site (additional fees may apply)
Store Hours
Contact us for current business hours: (380) 276-6649
6. Warranty & Support
What's Covered
- Same issue recurring within 90 days
- Defects in replacement parts
- Workmanship issues
What's Not Covered
- New damage (drops, spills, etc.)
- Different issues from the original repair
- Repairs done elsewhere
Filing a Warranty Claim
- Visit our Warranty Claims Page
- Enter your repair information
- Describe the issue
- Submit your claim
7. Scheduling Appointments
For repairs and services, you can schedule an appointment in advance:
- Visit our Scheduling Page
- Select the service you need
- Choose your preferred date and time
- Provide your contact information
- Describe your issue or needs
- Submit your appointment request
We'll confirm your appointment via email or phone.
8. Contact Us
We're here to help! Reach out anytime.
Contact Options
- Phone: (380) 276-6649
- Email: support@impromptusuccess.com
- Visit: 6188 Ambleside Dr Unit A, Columbus, OH 43229
- Online: Contact Form